gb77Privacy Policy

What Data We Collect on gb77

We collect information in several categories. During account registration, we ask for your email address, phone number, and a secure password. To verify your identity, we request your full name, date of birth, government-issued ID number (Indonesian KTP, passport, or driving licence), and proof of residence (utility bill, rental agreement, or recent bank statement).

When you deposit or withdraw funds, we collect payment information — your bank account details, payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet), and transaction history. We also log your activity on gb77: which games you access, your betting history, your account balance, and timestamps of your sessions. This activity data helps us detect fraud, resolve disputes, and comply with anti-money-laundering regulations.

If you contact our support team, we retain records of your communications — emails, chat transcripts, and ticket submissions. We also collect technical data: your IP address, browser type, device information, and approximate location (country or region level, not precise GPS). This technical data helps us troubleshoot issues, prevent abuse, and understand how gb77 is being used.

How We Use Your Data

We use your personal information for specific, legitimate purposes. Identity verification is our primary use — we confirm you are who you claim to be and that you meet eligibility requirements under applicable law. Payment processing requires your bank details and transaction history so we can execute deposits and withdrawals accurately and on time.

We use your data to comply with financial regulations, including anti-money-laundering (AML) and know-your-customer (KYC) requirements. These regulations exist to prevent fraud and financial crime; we are legally obligated to collect and verify this information. We also use your data to detect and prevent abuse — for example, identifying duplicate accounts, detecting unusual betting patterns that might indicate fraud, and blocking access from prohibited jurisdictions.

• Account management: We use your email and phone to send account notifications, password resets, and important updates about gb77 services.
• Customer support: We retain your support communications to resolve issues, answer questions, and improve our service based on feedback.
• Legal compliance: We maintain records of your identity, transactions, and activity to comply with regulations in jurisdictions where we operate.
• Fraud prevention: We analyse your activity patterns to detect suspicious behaviour and protect your account and our platform.
• Service improvement: We use aggregated, anonymised data to understand how gb77 is used and identify areas for improvement.

We at gb77 do not sell your personal data to third parties. We do not use your information for marketing purposes beyond account-related communications.

Third-Party Processors and Data Sharing

We work with third-party service providers to operate gb77. Our payment processors (the companies that handle mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and bank transfers) receive your payment information to execute transactions. Our identity verification partner receives your ID and address documents to confirm your identity. Our hosting provider stores our servers and databases, which contain your account data.

We share data with these third parties only to the extent necessary for them to provide their service. We require all third-party processors to maintain confidentiality and security standards equivalent to our own. We do not permit them to use your data for their own marketing or purposes unrelated to gb77.

We may disclose your data if required by law — for example, if a court orders us to provide information, or if a financial regulator requests data as part of an investigation. We will comply with such legal requests to the extent required by applicable law. We do not voluntarily share your data with government agencies or law enforcement unless compelled by legal process.

Data Security and Storage

We at gb77 protect your data using industry-standard encryption and security practices. Your password is encrypted and never stored in plain text. Payment information is encrypted during transmission and storage. Our servers use firewalls, intrusion detection, and regular security audits to prevent unauthorised access.

Our servers may be located outside your jurisdiction. This means your data may be stored in countries with different privacy laws than your own. By using gb77, you consent to your data being transferred to and stored in these locations. We maintain the same security and confidentiality standards regardless of server location.

We retain your data for as long as your account is active, plus a reasonable period after account closure to comply with legal retention requirements (typically 5–7 years for financial records). After this retention period, we delete or anonymise your data. If you request account deletion before the retention period expires, we will close your account immediately, though we may retain anonymised records as required by law.

Cookies and Tracking

We use cookies to remember your login session, store your preferences, and track your activity on gb77 for fraud prevention and service improvement. Cookies are small files stored on your device that identify you when you return to gb77. You can disable cookies in your browser settings, though this may limit gb77 functionality.

We also use analytics tools to understand how users interact with gb77 — which pages are visited, how long users stay, and which features are used most. This data is aggregated and anonymised; we do not track individual users across the internet or share this data with advertisers.

Your Rights and Data Access

You have the right to access your personal data. You can view your account information, transaction history, and identity documents through your gb77 account dashboard at any time. If you want a complete copy of all data we hold about you, contact our support team during standard business hours, and we will provide it within a reasonable timeframe.

You have the right to correct inaccurate data. If your name, address, or other information is incorrect in our records, you can update it through your account settings or request our support team to make the correction. You have the right to request deletion of your account and associated data, subject to legal retention requirements.

You have the right to object to certain uses of your data — for example, if you do not want to receive account notifications, you can adjust your communication preferences. However, we cannot disable data collection required for legal compliance or fraud prevention.

Policy Changes and Contact

We may update this privacy policy from time to time to reflect changes in our practices or applicable law. We will notify you of material changes by email or by posting a notice on gb77. Your continued use of gb77 after such changes constitutes your acceptance of the updated policy.

If you have questions about this privacy policy, concerns about how we handle your data, or requests to access or delete your information, contact our support team via email or live chat during standard business hours. We are committed to addressing privacy concerns promptly and transparently.

Our privacy practices are designed to protect your information while enabling gb77 to operate legally and securely. We believe transparency about data handling builds trust, and we welcome your questions about how we protect your privacy on gb77.